FAQ

Frequently Asked Questions

Any Questions?

We are delighted to answer all of your networking and WiFi questions. Getting you connected is what we do — and we do it right! It can get very technical but we want to make it accessible for all our clients and friends!

What is 4G LTE?

LTE stands for “Long Term Evolution”. The concept is to improve wireless broadband speeds to help communities, particularly in rural areas. In ideal circumstances, an LTE connection can be up to 10 times faster than 3G. However, you do require a device (mobile phone or modem) that supports LTE.

LTE is replacing older 4G networks like WiMAX, and is in the process of replacing 3G on many devices. The higher bandwidth it provides means better connection speeds for applications such as Voice Calling (VoIP) with Skype, Viber or Whatsapp, and video or music streaming is vastly improved. It is almost like having an invisible fibre optic cable plugged in to your device!

In short, the benefits are:

  • increased upload and download speeds
  • low data-transfer lag (delay)
  • less contention (the number of subscribers using the connection at the same time)
  • uses better technology for voice calls.
My Internet speed seems slower than I thought. Is there a broadband speed test I can use?

There are many broadband speed tests available online. We recommend BroadBandSpeedTest.ie or SpeedTest.net.

Carrying out a regular speed test provides a good indication of upload and download speeds, how long it takes to send (ping) a request, and whether the jitter (responsiveness of the connection) is poor.

Cellnet can advise you on the best available options to increase the speed of your broadband.

I live in the country. Can I get broadband in my area?

Regardless of whether you live in a major city, small town or out in the green countryside, Cellnet finds the best solution to meet your needs.

In particular we specialise in creating usable solutions for clients living in rural areas. Up to now, geographical location was the main barrier to having adequate broadband — but not any longer!

We install specialised antennas that connect using 3G, 4G and LTE technologies, ensuring a real broadband connection no matter where you are.

What is the difference between 3G and 4G mobile broadband?

Speed is the main difference between 3G (third generation) and 4G (fourth generation) broadband.

3G first appeared in 2003 and carries speeds of between 400 Kilobytes per second (Kbps) up to 4 Megabytes per second (Mbps). It was the first technology with sufficient speed to provide a decent user experience.

People are more familiar with the term Megabytes (Mb) as land-based fibre broadband is now reaching in excess of 100Mbps in homes and businesses across most urban areas in Ireland.

Unfortunately, the term 4G has been misused by many mobile broadband providers as there are different versions under the same 4G banner, and their quoted speeds do not always reach the maximum. True 4G speeds are supposed to hit 100 Mbps ... but who has ever got that from their smartphone? A speed up to 15 Mbps is more average, yet internet providers still market it as 4G.

These speeds are still only twice the speed of 3G. If a provider offers 4G without mentioning LTE, they are probably offering a high speed packet access network, or HSPA. Although faster than 3G, it is not true 4G. Make sure when talking with your provider that LTE coverage is included.

FAQ

What is 4G LTE?

LTE stands for “Long Term Evolution”. The concept is to improve wireless broadband speeds to help communities, particularly in rural areas. In ideal circumstances, an LTE connection can be up to 10 times faster than 3G. However, you do require a device (mobile phone or modem) that supports LTE.

LTE is replacing older 4G networks like WiMAX, and is in the process of replacing 3G on many devices. The higher bandwidth it provides means better connection speeds for applications such as Voice Calling (VoIP) with Skype, Viber or Whatsapp, and video or music streaming is vastly improved. It is almost like having an invisible fibre optic cable plugged in to your device!

In short, the benefits are:

  • increased upload and download speeds
  • low data-transfer lag (delay)
  • less contention (the number of subscribers using the connection at the same time)
  • uses better technology for voice calls.

Any Questions?

We are delighted to answer all of your networking and WiFi questions. Getting you connected is what we do — and we do it right! It can get very technical but we want to make it accessible for all our clients and friends!

Which is better? Pay-as-you-go (PAYG) broadband or mobile broadband contracts?

Pay-as-you-go (PAYG) mobile broadband is very similar to PAYG mobile phone usage and there are many advantages to having a mobile broadband device in your home or office. Credit gets added to your dongle when you need it, allowing for greater flexibility, and avoiding the horror of being stuck on an 18-month contract, paying for a service that you may only use intermittently.

The main differences between the two are as follows:

Pay as you go (PAYG)

  • No long-term contracts
  • Freedom to move on and change suppliers
  • Dongles are relatively cheap
  • You manage what you use
  • More expensive per Gb downloaded.

Contract (Bill-pay)

  • Cheaper package for heavy users
  • Dongle may be included
  • More package options available
  • Fixed term contracts for 12, 18 or 24 months, with charges if you exit
  • Paid regardless of usage.
My internet is not working. What could be the problem?

Connectivity problems can be difficult to identify as there are so many possible issues to investigate, from your device to your location — and everything in between.

Your internet service provider (ISP) generally does not assess your property for optimal efficiency when you have broadband installed. This usually means  you do not get what you pay for. There may be interference from other devices, walls, doors, neighbours' WiFi signals, even fluorescent lighting. Other issues include defective or outdated firmware and software, power surges, or loose connecting cables which can reduce the speed of your broadband.

Our engineers can assess your home or business and provide you with sensible solutions to fix connectivity problems, ensuring a decent WiFi signal and reliable broadband throughout your premises.

I've heard Satellite Broadband is unreliable. Is this true?

Satellite Broadband is a great alternative to wired ADSL connections. Used in conjunction with 4G LTE broadband, the signal can be very fast and sometimes much better than ADSL.

With the right satellite broadband receivers and correct configuration, we can often bring fibre-optic speeds to businesses in rural areas.